Shipping Policy
Shipping Locations
JonathanY currently ships domestically only within the United States.
Order Processing Time
All orders are processed within 1 to 4 business days (excluding weekends and holidays). During peak seasons or holidays, processing times may be longer.
Shipping Carriers & Delivery Time
We use trusted carriers to ensure safe and timely delivery of your orders:
- FedEx
- DHL
- USPS
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Costs
We offer free shipping on all orders.
Order Tracking
You will receive a tracking number via email once your order has been shipped. You can also track your order anytime from your user dashboard or by visiting:
Track Your Order Here
Shipping Delays & Liability
Time of shipping is not of the essence in this agreement. JonathanY will not be liable for any direct or indirect loss of profits, monetary loss, or damage suffered due to:
- Any reasonable delay in shipping,
- Unforeseen circumstances beyond our reasonable control, or
- Any reasonable rescheduling of shipments.
Lost, Stolen, or Damaged Packages
Once an order has been shipped, JonathanY is not responsible for lost, stolen, or damaged packages. Customers are encouraged to contact the shipping carrier directly for assistance in case of issues.
Contact Information
If you have any questions regarding your order or shipping, feel free to contact us at:
📧 Email: cs@jonathany.com